What We Teach
Our sales training will work for anyone, but it’s tailored for client services professionals who value client relationships more than new revenue. That’s because acquiring clients is expensive, complicated, and working with them is predicated on healthy relationships.
The goal of our training is to add structure to your team’s sales conversations so they’re more productive and effective. We also cover sales strategy, how to tell a compelling sales story to every client, and account planning and proposals.
Onsite or Remote Training
Training can be done remotely or onsite.
Perfect for distributed and remote teams, especially if you’re spread across geographies and time zones.
Best if your team is all in one place, you prefer being in the same room, or want training in the next 60 days.
You can learn more about the differences between remote and onsite training on this comparison chart.
How It Works
1) Let’s Talk
Let’s start by talking about your team’s current strengths and weaknesses, your goals for training, and whether remote or onsite training is best for you and your team.
2) Customize the Training
We’ll work with you to collect real examples of common services you provide, your service ladder, common client pains, objections, and more to make the training as relevant and useful to every learner as possible.
3) Deliver Training to Your Team
Training will be delivered to your team, but we don’t stop there. We’ll also collect vital feedback from them, give them learning assessments, be available to answer their questions throughout, and deliver an executive summary of your top opportunities for improvement.
4) Ongoing Support
Learning is never over. Once the training is done, we will be available to support your team through coaching or consulting engagements that’ll help them acquire and elevate their skills, create a more formal sales process, and always know how to move a deal to conclusion.
We’re proud of our net promoter score (NPS) and we think you’ll understand why it’s so high.
Client Success Story
An $8B global technology firm sells both software and services, and several service lines are increasingly important to their business development and revenue growth.
Like most services professionals, few had sales experience or formal sales training, and aren’t official “salespeople” but are important contributors to the business development program.
The technology firm sent us over 50 trainees in 11 time zones for our flagship training over the course of 6 weeks.
Here’s what they had to say after the training: